EFFECTIVE DATE: JULY 13, 2026
Privacy Policy
SYNC INVESTMENTS LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, complete a form, request information, schedule an appointment, communicate with us, or use our services.
By using our website or submitting your information, you agree to the practices described in this Privacy Policy.
Complete Terms
1. Information We Collect
We may collect personal information that you voluntarily provide, including:
- First Name
- Last Name
- Phone Number
- Email Address
- Property Address
- Parcel Number (APN)
- Property Details
- Selling Timeline
- Property Ownership Information
- Property Notes
- Appointment Requests
- Communications with our team
We may also automatically collect certain technical information including:
- IP Address
- Browser Type
- Device Type
- Operating System
- Website Pages Visited
- Date and Time of Visits
- Referring Website
- Cookies and Analytics Data
2. How We Use Your Information
Your information may be used to:
- Review your property
- Respond to inquiries
- Contact you regarding your property
- Schedule appointments
- Provide property evaluations
- Prepare offers
- Send requested information
- Improve our website
- Improve customer service
- Maintain business records
- Comply with legal obligations
- Communicate regarding transactions
- Send updates you have requested
If you consent, we may also send marketing communications regarding our services and market updates.
3. Text Messaging & SMS Communications
If you provide your mobile phone number and opt in to receive text messages, you may receive communications related to:
- Property inquiries
- Appointment confirmations
- Appointment reminders
- Property review updates
- Offer notifications
- Transaction updates
- Customer service communications
If you separately opt in to marketing communications, you may also receive:
- Market updates
- Promotional offers
- Company announcements
- Educational content
- New services
Message frequency varies.
Message and data rates may apply.
Reply STOP to unsubscribe.
Reply HELP for assistance.
Consent to receive marketing messages is not a condition of purchasing services or requesting a property review.
4. Mobile Information
No mobile information will be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will never be shared with any third parties except service providers necessary to deliver our messaging services.
5. Cookies & Website Analytics
Our website may use cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Analyze website traffic
- Improve user experience
- Measure marketing effectiveness
You may disable cookies through your browser settings.
6. Third-Party Services
We may use trusted third-party providers to operate portions of our business, including:
- GoHighLevel
- Stripe
- PayPal
- Google Analytics
- Google Business Profile
- Email providers
- SMS messaging providers
- Website hosting providers
- Calendar scheduling services
These providers only receive the information necessary to perform their services on our behalf.
7. Information Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal information against unauthorized access, disclosure, misuse, or loss.
While we strive to protect your information, no internet transmission or electronic storage system is completely secure.
8. Data Retention
We retain your information only for as long as necessary to:
- Provide requested services
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
When information is no longer required, we securely delete or anonymize it when appropriate.
9. Your Privacy Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Request corrections
- Request deletion of your information
- Withdraw consent for marketing communications
- Opt out of SMS marketing
- Request a copy of your data
To exercise any of these rights, please contact us using the information below.
10. Children's Privacy
Our website and services are intended for individuals 18 years of age or older.
We do not knowingly collect personal information from children under 13 years of age.
If we become aware that such information has been collected, we will promptly delete it.
11. External Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
We encourage users to review each website's privacy policy before submitting personal information.
12. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements.
The updated version will be posted on this page with a revised effective date.
Continued use of our website constitutes acceptance of any updates.
13. Contact Us
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us.
SYNC INVESTMENTS LLC
5900 Balcones Drive, Suite 100
Austin, Texas 78731
Email: [email protected]
Privacy Notice
By using this website, submitting a form, scheduling an appointment, or communicating with SYNC INVESTMENTS LLC, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein.
SYNC INVESTMENTS LLC
5900 Balcones Drive, Suite 100
Austin, Texas 78731
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